Earlyface

How to change your 2go phone number.

You may have discovered that if you misplace your sim, you wont be able to buy 2go credits; and once the previous one is exhausted, you wont be able to go into rooms and add new friends. We will show you what to do.

Was your phone stolen? Did you lose your sim card?

If yes, then all you need to do is a Sim Replacement to get your phone number back (the stolen one will be blocked!). Follow the steps below on how to get your stolen phone number back:

Step 1: Get your old sim pack (If you can't find it, dont worry. Go to step 2)

Step 2: Get a sheet of paper and a pen.

Step 3: Write down the following:
Your Name
Your Stolen Phone Number
Your Address
Your Occupation
Your Gender

Step 4: After that, write down 5 numbers you call frequently

Step 5: Then write down all the numbers in your family and friends (If you cannot remember all of them just write down the ones you can remember)

Step 6: Make sure you have more than N500 in your pocket, plus your transport.

Step 7: Go to your nearest network provider's office (If the sim was Mtn then go to the nearest Mtn office)

Step 8: They will take the details from the paper and ask you a few questions.

Step 9: Then they will give you a new sim card and charge you N500. They will also give you a recharge card of N500
(Meaning that the Sim Replacement was actually FREE)

So, after getting back your phone number, all you need to do is download 2go again. Then you will be able to login and buy 2go credits

If you encounter any further problems please login and reply to this topic. We will reply immediately

Thanx

Yh

:-)i wuld try it

Thanks

Tanx