Pamper Glow is a leading beauty and skin care company with a few branches in Nigeria and many distributors worldwide.
We are recruiting to fill the position below:
Job Title: Customer Care Representative
Locations: Abuja and Lagos
Responsibilities
Customer Service Responsibilities list:
Keep records of customer interactions, purchases etc.
Abilty to write report of weekly activities and progress.
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer, through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Requirements
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Proven customer support experience or experience as a client service representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening.
Qualifications
Minimum: OND Holder
Female Corps Member willing to be dedicated to serve under us.
Terms and conditions apply.
Salary
30,000 Naira – Plus Commissions.
How to Apply
Interested and qualified candidates should send their CV to: jobrecruitmentniger
ia
@Gmail.com
Application Deadline 12th January, 2019.
Note: Being fair-skinned is an added advantage.