Earlyface

Airtel Nigeria (Airtel Networks Limited), a leading mobile telecommunication services provider in Nigeria and a member of Airtel Africa Group, is committed to providing innovative, exciting, affordable and quality mobile services to Nigerians, giving them the freedom to communicate, rise above their daily challenges and drive economic and social development.

A truly innovative company, Airtel has showed resilience, charting new paths in meeting the demands and needs of its esteemed stakeholders and enhancing distribution as well as providing affordable services to empower more Nigerians.

Job Title: IT Project Manager

Job Purpose

    To ensure efficient product design to achieve quick product release.
    The role will directly engage with the product development functions in Marketing, IT and Networks locally and at group level. Interpret URS / PCN, and design the project, factoring all integration points.

Duties and Responsibilities
Operational Support:

    System monitoring
    Event management
    Incident management
    Request fulfillment
    Problem management
    Access management
    Ensure system availability

Project Design:

    Interpret URS / PCN into a technical language
    Review existing URS/PCN process and optimize for efficient and timely product delivery
    Constitute project team including steering committees
    Manage team of developers in realizing solution delivery
    Interwork with project team and support every project delivery
    Understand Service Management
    Role is for an experienced technical and business savvy individual who will interact with product managers and product development teams across IT and Network
    Responsible for product end to end design
    Should be able to understand and interpret complex product requirements
    Interprets product request into technical document detailing all the touch points
    Responsible for gathering requirement to fulfill end to end product delivery
    Understands business and technical language
    Monitors product development to delivery
    Understand all product technical touch points
    Understands Charging system technology and features
    Experienced on SMS, USSD, VAS Platforms
    Understands basic network protocol
    Experienced on the telecom core network

Stakeholder Management:

    Manage stakeholders
    Conduct status update meetings and report project development progress
    Employ effective change, risk and communication management to drive the progress toward the agreed goal
    Flag project risk
    Interwork with project team and support every project delivery.
    Good Communication skills

Relevant Skill and Experience

    Graduate Degree: B.Sc  Computer Science or related discipline
    Project management certification would be an advantage
    6 Sigma knowledge and exposure
    ToGAF experience
    5 years of operations in the TELCO space with Product development experience
    3 years Process improvement techniques and experience
    5 years of product development
    Result driven and customer-centric
    Can do ‘attitude’
    Self-starter and requires minimal supervision

 

Method of Application

Interested and qualified? Click the Apply now button to send your application