Earlyface

Applications are invited from suitably qualified applicants for the 2017 GE Energy Connections Ghana Recruitment for Region Quality Manager- Energy Connections. Interested applicant ought to follow the details and procedures on this page to secure this opportunity.

GE is the world’s Digital Industrial Company, transforming the industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

Job Description

Job Title: Region Quality Manager- Energy Connections

Role Summary/Purpose

The Region Quality Manager ensures the region achieves its objectives in terms of Sustainable Development, Quality and Continuous Improvement, by identifying the challenges and associated risks and opportunities, anticipating potential changes in its environment, adapting the Region QMS efficiently and effectively.

Essential Responsibilities

        The Region Quality Manager reports to Region Operations and functionally to the GS Project Quality Leader on the performance of the Region QMS in tender and project development and on any need for improvement.

    Ensure that the GS Quality Policy is implemented within the Region and ensure consistency of the Units Quality Management Systems
    Assist the Region Managers in understanding Quality requirements
    Assist the Region Managers in identifying the quality risks and opportunities and in selecting the action plan needed to achieve objectives of the strategic plan
    Monitor information related to interested parties and their potential impact on the Region QMS

        Promote the Group Quality approach

    Make Region and Units teams aware of importance of meeting Customer’s requirements and sensitive to Customer’s expectations
    Develop understanding at all Unit levels of the Quality Policy and encourage communication on the importance of its application

        Lead the Unit Quality Managers

    Lead the Unit Quality Managers (selection, appraisal interviews, skill evaluation, training needs, missions, etc.) to ensure their performance and their professional development. Require for complementary resources when needed.

        Develop and maintain the QMS of the Region Units

    Ensure that necessary processes are established, maintained, coherent and that the repository is adequate and up to date (complements to GS QMS necessary at Units levels)
    Jointly with the Unit Quality Managers, determine the stakes, risks and opportunities and the necessary actions to improve the Units QMS
    Jointly with the Unit Quality Managers ensure Units QMS integrity by planning the integration of internal or external changes that may affect its effectiveness
    Coordinate the improvement action plans at Units level and lead or monitor the improvement and change actions at Region level
    Promote and monitor deviations / gap analyzes and corrective actions

        Non-Conformities reviews

    Consolidate at Region level the Non-Conformities reviews lead by Units and the assessments of Cost Of Non Quality
    Challenge and follow-up the Units in their relevant corrective actions

        Follow-up suppliers and sub-contractors’ quality performance

    Consolidate at Region level the suppliers and subcontractor performance assessments done by Units
    Liaise with Sourcing function to ensure knowledge and communication within Region on suppliers and subcontractors quality performance

        Audit programs of the Region Units

    Coordinate the content of the audit programs deployed by the Units of the Region
    Consolidate the view of the audit results at Region level

        Customer care

    Collect and consolidate the monthly report to Region Quality on ACT top 5 issues
    Share with GS Project Quality Leader, GS Quality and Commercial Solutions Heads the ACT Region reporting and the results of the Customer Care CQS campaigns
    Promote and help Project teams in using ACT tool to manage Customer’s complaints
    Make sure the Customer Quality expectations are fully analyzed and understood by the Region Quality team when working on Tenders and on Projects

        Report on the Performance of the Region Quality approach

    Inform about the performance of the Region Quality Management Systems (QMS) to analyze, evaluate and propose improvement actions.
    Provide with the quality reporting at Region level

        Return Of Experience

    Ensure good practices and deviations faced on Tenders and Projects are shared and communicated within the Region to all Tenders, Projects and concerned stakeholders to gain in opportunities and to avoid repetition
    Consolidate the Units Tender and Project Returns Of Experience and make them available within the Region for all Units teams

Qualifications/Requirements

    Bachelor’s degree from a recognized university in a field linked to Project activity (engineering, procurement, construction management or project management)
    Minimum of 10 years experience in a leadership / decision-making position
    Minimum 10 years experience in operational areas: engineering, project management, project controls, procurement, construction and commissioning
    Training and experience in Quality systems, Quality management, Quality assurance & control, supplier Quality
    Experience in development and implementation of Project Quality Plans and Inspection and Test Plans related to HV turnkey projects
    Training and experience in problem solving methods and tools
    Lead or certified Auditor for systems and projects

Desired Characteristics

    Strong oral and written communication skills
    Strong interpersonal and leadership skills
    Demonstrated ability to analyze and resolve problems
    Demonstrated ability to lead programs / projects
    Ability to document, plan, market, and execute programs
    Established project management skills
    Fluent in English
    Abilities in Management, leadership, communication and organizational skills
    Knowledge in turnkey projects development and interfaces
    Familiar with MS Office, Access, Word, Excel, PowerPoint etc

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