Past 2017 top best forum
Today's Date
Nigeria free 2018 Gallery
9ja NOTICE: You are currently viewing this website as a Guest and are restricted from viewing some vital information. For more permissions on Earlyface.com.ng? Like posting Comments, Topics and Uploading contents without Verification And Moderator's approval. Fast loading and quick accessibility. Registration is required. Please Login or Register now to gain full access. It is fast and free!!

CLICK HERE NOW TO BECOME EARLYFACE MEMBER...


Author Topic: Field Service – Technical Support Manager at Siemens Nigeria  (Read 256 times)

0 Members and 1 Guest are viewing this topic.

Offline JEFFREY96

  • Global Moderator
  • Earlyface VIP
  • Posts: 13571
  • Vote for me: +1209/-140
  • Location: ISLAND
Field Service – Technical Support Manager at Siemens Nigeria
« on: October 25, 2017, 02:31:22 am »
Siemens, is an Integrated Technology Company. The business activities of our Energy, Health care, Industry and Infrastructure & Cities Sectors have enabled us to capture leading market and technology positions worldwide. Technological excellence, innovation, quality, reliability and international focus have been our hallmarks for 165 years, making us strong and linking us to our shareholders, employees and customers as a partner of trust.
Field Service – Technical Support Manager

    Job Type Full Time
    Qualification BA/BSc/HND
    Experience 7 – 10 years
    Location Sokoto
    Job Field Engineering / Technical

Req ID: 280072
Location: Port Harcourt, Rivers
Reports to: Service Operations Manager.

Job Summary
Siemens Nigeria Limited has an exciting opportunity for a Field Service – Technical Support Manager to join an established team of Field Service Operations supporting a wide range of sites within the Nigeria, West Africa and Southern Africa.

Project Role

    Responsible for delivering major specialist tasks to time and budget.  Supports major projects and has responsibility for control of assigned specialist tasks and manpower.
    Coordinate complex troubleshooting activities across a wide range of products along with field engineers.
    Contributor to development of method and technical policy. Mentor to junior field service engineers. Is able to generate new business opportunities.

Customer Liaison & Communication:

    Ability to communicate on technical issues with clarity and precision both internally and externally to companys.
    Internal customers are Product Lead Centers, Market Support, Management and Engineering. External customers include end users, suppliers and regional entities.
    Other duties can include Field Service Operations, manpower planning and organization, back office support to complex enquiries, and generation of new work projects.

Complexity of Work:

    Performs the complex technical tasks in areas of rotating equipment. Has the breadth of experience to understand technical issues and to inter-relate/co-ordinate a range of technical activity. Expected to contribute original thought and present new insight into difficult issues.
    Coordinate all field service operations special tools hiring, deployment and validity of calibrations.

Responsibilities

    Responsible for providing technical knowledge and information within own field.
    Will have some major input into field engineers’ trainings, technical audit, work planning, group strategic development, Health & Safety and knowledge capture.
    Responsible for generation of technical procedures and reports submission to customers.

Requirements
Educational Requirements:

    Degree qualified (Electrical, Electronics, Electro-Mechanical at 2:2 minimum) or equivalent.
    Working towards or has (COREN) status.
    7-10 years experience on controls and engine systems or equivalent field experience desirable.

Technical Knowledge & Experience:

    Controls System and Mechanical Engineer with normally 7-10 years experience and should have or be actively working towards certification status (COREN).
    Has high awareness of commercial and market considerations.
    Graduate level, broad competency across a range of engineering subjects.
    Have reasonable experience in decision making and taking technical judgment.
    Develops new approaches and uses original thought and strategic acumen.
    Has proven technical expertise in one or more appropriate fields.
    Has excellent working knowledge of rotating equipment. Proficiency on all MS Office tools including MS Projects.

Overview of skills and experience required:

    Responsible for providing first level Engineering & Technical Support expertise for Controls Systems, Package and Mechanical related issues to both internal and external customers.
    Develop work-pack/procedure for all outages and projects.
    Excellent experiences on rotating equipment, conventional gas turbines, aero derivative gas turbines, centrifugal and reciprocating compressors.
    Provide ’round the clock’ 24hr support functionality via out of hours support hotline when required.
    Implement processes for reports approvals, approvals of design changes and mechanical modifications that may be required to bring the product up to specification.
    Follow up with customers on implementation of released Service Bulletins and Product Improvement Bulletins.
    Maintain technical library, Field Service Share-drives, reports documentations, knowledge database with technical solutions and equipment details in appropriate systems.
    Interact with Service Engineering dept to optimize installation, site repair, commissioning and maintenance procedures.
    An excellent communicator able to analyze problems, channel problems to Product Lead Centers and provide professional guidance in the resolution of issues.
    Occasionally, require to travel to provide onsite technical support, to internal and external customers and Field Engineers. Requests may be at short notice to suit customers needs and for extended periods by agreement.
    Ensure compliance with company / customer HSE policy during all activities
    Provide Technical and Engineering based support, consulting with the Customer across all PLC and home market products.
    Troubleshoot on Control Systems, Package and Mechanical related issues.
    Provide 1st line support to Field Service during un-scheduled shutdowns, including the provision of technical work-scopes.

Skills:

    Ability to understand Control Systems (Hardware and Software packaging), engine, compressors mechanical systems and use knowledge to diagnose related problems and interface with products lead centers to result in corrective actions.
    Ability to understand and describe systems functions at a high level of detail and to provide support to customers field staff and Product Lead Centers through the Service Help Desk.
    An effective communicator and ability to think and work clearly under pressure.

Method of Application

Interested and qualified?Go to Siemens career website on to apply
   
To be getting all EarlyFace confirmed Updates (latest news in town, free browsing cheats, hottest FREEBIES, post-UTME tips, school matter and Exam stuff) for free through your Facebook and Twitter profile;
 
  • CLICK HERE to Like EARLYFACE on Facebook
  •  
  • CLICK HERE to Follow EARLYFACE on Twitter

  •    
    How To Create A Topic On Earlyface
     
    How To Create A Topic or Post On Earlyface as a Novice.

     

    Related Topics

      Subject / Started by Replies Last post
    0 Replies
    119 Views
    Last post November 14, 2012, 06:24:44 am
    by MEGAX
    0 Replies
    76 Views
    Last post November 24, 2012, 07:10:52 pm
    by MEGAX
    0 Replies
    85 Views
    Last post December 01, 2012, 08:30:43 pm
    by Mr.BRAIN
    0 Replies
    62 Views
    Last post December 07, 2012, 03:20:59 pm
    by Mr.BRAIN
    0 Replies
    71 Views
    Last post December 09, 2012, 06:52:30 pm
    by MEGAX
    0 Replies
    53 Views
    Last post December 11, 2012, 10:16:45 pm
    by Mr.BRAIN
    0 Replies
    239 Views
    Last post May 04, 2017, 02:29:43 pm
    by JEFFREY96

    Updated Topics

    NetContacts Membership Invitation by wedco893
    March 26, 2024, 06:42:58 pm

    NetContacts Membership Invitation by wedco893
    March 26, 2024, 06:26:58 pm

    CORRECT: 2024/2025 JAMB RUNS SUBSCRIPTION( REFORMED PACKAGES) by MANDINHO
    March 24, 2024, 09:11:15 pm

    UK FOOTBALL POOLS COUPON | 30TH MARCH 2024 | WEEK 39: X-02-X by wedco893
    March 24, 2024, 07:40:25 pm

    UK FOOTBALL POOLS COUPON | 23RD MARCH 2024 | WEEK 38: X-05-X by wedco893
    March 18, 2024, 06:52:10 pm

    Solve you've been logout for using unofficial Whatsapp app Gb Whatsapp problem by Wiz.gee
    March 16, 2024, 02:18:51 am

    Girls: Female's Education Ends In Kitchen by Babatunde aliyat
    March 12, 2024, 06:12:54 am


    FBLike US on Facebook.. TWFollow US on Twitter..

    Portal
    Forum
    RSS Feeds
    FAQ
    Members Intro
    Announcements
    Privacy Policy
    Terms Of Use
    Partners
    About Us

    Problem Solutions
    Global News
    Sports
    Celebs
    Politics
    Gists In Town
    General
    Song Lyrics
    Dating
    Religion

    Examination
    Post-UTME/Admission
    School News
    Online Reading
    Scholarship
    Education
    Entertainment
    Download Links
    Stories
    Fashion

    MTN NG
    9Mobile NG
    Airtel NG
    Glo NG
    World Networks
    Pc Tweaks
    Mobile Phone
    Computer Tips
    WebMaster
    Programming

    Browsing Cheats
    Net Tricks
    Health n Welfare
    Latest Jobs
    EarlyFace Group Of Nigeria © 2022